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Thursday, December 17, 2020

Handling ACH Exceptions & Returns

Start Date: 6/17/2020 1:00 PM MDT
End Date: 12/17/2020 2:30 PM MST


Organization Name: Independent Bankers of Colorado

Contact:
Tara F. Hunter
Email: thunter@ibcbanks.org
Phone: (303) 832-2000

Handling ACH Exceptions & Returns
1:00 pm – 2:30 pm MT

There’s more to being an RDFI than simply following the ODFI’s instructions. Do you know how to handle exceptions – or how to identify them? Real-world scenarios will teach you how to mitigate risk and loss.
 
AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Identify your ACH Rules responsibilities as an RDFI
  • Employ troubleshooting tips for complex ACH challenges
  • Respond appropriately to RDFI ACH return and exception issues to mitigate potential risk and loss
WEBINAR DETAILS
Though an RDFI’s primary role in the ACH Network is to follow the ODFI’s instructions, there are unique processing situations that aren’t so cut and dried. This webinar will provide real-world ACH exception scenarios and explain how you can mitigate the chances for risk and loss. Learn to ask accountholders specific questions to determine the underlying problem and identify the applicable ACH Rules references for each issue.
 
WHO SHOULD ATTEND?
This informative session is ideal for ACH operations staff, compliance staff, auditors, and staff with the AAP or APRP accreditation.
 
TAKE-AWAY TOOLKIT
  • Troubleshooting tips to resolve accountholder disputes
  • Employee training log
  • Interactive quiz
 
DON’T MISS THESE RELATED WEBINARS!
Impact of Reg CC Rule Changes on ACH & RDC: Effective July 1, 2020
Wednesday, March 11, 2020
 
2020 ACH Rules Update, Including Emerging & Real-Time Payments
Wednesday, March 18, 2020
 
Liability with ACH Death Notification Entries (DNEs) & Reclamations
Thursday, August 27, 2020
 
This course is eligible for 1.8 AAP credits.

  MEET THE PRESENTER
Shelly Sipple, AAP, APRP, EPCOR
Shelly Sipple joined EPCOR in 2005 following an 11-year career with the Federal Reserve Bank of Kansas City. As EPCOR’s Director of Certifications & Continuing Education, she designs and conducts education programs in support of ACH to over 2,000 financial institutions and corporate members. Shelly presents at regional and national industry conferences as an ACH payments expert. She received her Accredited ACH Professional designation in October 2006, her Accredited Payments Risk Professional (APRP) in March 2018, and the National Check Professional (NCP) certification in May 2019. She is an active member of Nacha’s APRP Oversight Panel and holds a bachelor’s in Business Education.



THREE REGISTRATION OPTIONS – WHAT YOU GET
1. Live Webinar Includes
  • One connection to the Live Webinar
  • Handout and Take-Away Toolkit
  • Available on desktop, mobile & tablet
  • Presenter’s contact info for follow-up
2. Recorded Webinar Includes
  • Available 6 business days following Live date
  • Handout and Take-Away Toolkit
  • Available on desktop, mobile & tablet
  • Free Digital Download, yours to keep
  • Share link with anyone at your institution
  • Presenter’s contact info for follow-up
3. Purchase the BOTH Option to receive all the benefits listed above!