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Thursday, March 11, 2021

Vendor Management Summit

Start Date: 3/9/2021 7:30 AM MST
End Date: 3/11/2021 10:45 AM MST


Organization Name: Independent Bankers of Colorado

Contact:
Maelynn Lewis
Email: mlewis@ibcbanks.org
Phone: (303) 832-2000

VENDOR MANAGEMENT SUMMIT

In this “first of its kind” program, the Independent Bankers Association of Texas, Independent Bankers of Colorado, and a
consortium of community banking organizations throughout the country, will be taking on the perennial hot topic of vendor
management.

Proper vendor due diligence goes beyond just meeting regulatory expectations; it is where performance management and risk management meet. Vendor relationships can support customer growth and service – helping community banks achieve more than they ever could alone. But community bankers must also maintain a robust due diligence program to monitor for the risks that accompany any third-party relationship.

Tuesday, March 9
7:30 a.m. Welcome (Christopher Williston, IBAT)
7:45 a.m. Opening Comments (Commissioner Charles Cooper, Texas Department of Banking)
8:00 a.m. Legal Overview: Your 3rd Party Due Diligence Processes (Karen Neeley, IBAT)
• Legal and regulatory requirements
• Contract elements
• Due diligence process
9:00 a.m. Strategic Vendor Management Roundtables: Doing Things Right vs. Doing the Right Things (Christy Bussey, IBAT)
• The difference between checking the box and creating a profitable use of vendors
• Managing expectations
• Evaluating current capabilities of your vendors
• Building consensus with stakeholders
• Who “owns” vendor management?
10:00 a.m. Contract negotiations: Lessons Learned in Effective Vendor Management (William D. Sutherland, VI)

Thursday, March 11
7:45 a.m. Vendor Connect (Curt Nelson, IBAT)
8:00 a.m. Dynamic Due Diligence: Regulator Expectations for Ongoing Vendor Management (Kelly Goulart, IBAT)
• Ongoing compliance issues
• Complaint management
• Cybersecurity + safeguarding customer information
9:00 a.m. Disaster Recovery and Business Continuity: Planning for the Worst Before it Arrives (Banker + Vendor Panel)
• Government and community resources
• Who owns it?
• Alternative communications methods
10:00 a.m. Emerging and Innovative Use of Fintech and Other Vendors (Christopher Williston, IBAT)
10:45 a.m. Takeaway Toolkit-Participants at the 2021 Vendor Due Diligence Summit will receive several resources developed by the IBAT team for you to take back and use at your bank, including:
• Vendor Due Diligence Questionnaire
• 3rd Party Contract Review Checklist
• Fillable log for documentation of 3rd party vendor relationships